Política de privacidad

DATA PROTECTION POLICY

This Data Protection Policy aims to transparently inform how José Ortuño Pallarés, hereinafter «Professor Pepe» treats and protects the data that the «User» (understood «User» as the natural person interested in the services offered on the website https://elprofesorpepe.com), enter in the online forms.

1. Who is the person in charge of processing your data?

The owner of the website https://elprofesorpepe.com, and the person responsible for processing user data is:

Name and surname: José Ortuño Pallarés

NIF: 23.307.697-A

Registered office: Camino Real de Vera, Nº24, CP 30813 Lorca (Murcia).

E-mail: elprofesorpepe@elprofesorpepe.com

Domains: https://elprofesorpepe.com

You can contact Professor Pepe to resolve any questions or needs you may have regarding data protection.

2. Origin of the data.

Data from users who register on the website or non-registered users who hire or reserve an online service, are presumed to be true, accurate and up-to-date.

3. For what purpose do we process your personal data?

We inform you that Professor Pepe will process the personal data that you provide through the online forms, for specific purposes, provided that there is a legal basis that legitimizes the treatment, as detailed in the following section.

The PURPOSES derived from the data processing carried out by Professor Pepe on the website are:

TREATMENT	PURPOSE
Registry	Manage the student registration process on the platform necessary to access the content and teaching services offered.
Reservation of services	Manage the reservation process and performance of services contracted by registered and unregistered users.
Virtual coffee-shop	Management of private conversations in live chat rooms contracted by users registered on the platform (membership).
Courses	Management, administration and delivery of e-learning courses in Spanish, contracted by registered users.
Blog	Administration of comments made on the blog by registered users.
Contact	Respond to requests for information made by users through and maintain contact with registered users.
Commercial communications	Sending advertising or promotional communications to customers by email or other means of electronic communication.
Customer Management	Administrative, billing and accounting management of teaching services, classes and online tutorials.
RGPD rights	Address the requests of the interested parties in the exercise of the rights established by the General Data Protection Regulation.
Security breaches	Management and evaluation of security breaches, as well as notification to the data protection control authority and, where appropriate, affected parties.

4. What is the legitimacy for the processing of your personal data?

The legal basis is the reason why Professor Pepe is entitled to carry out personal data processing.

The legal basis for each of the processing operations carried out is reported below.

TREATMENT	LEGITIMATION
Registry	Execution of contract or pre-contract (art 6.1 b RGPD). Consent (art 6.1 to RGPD).
Reservation of services	Execution of contract or pre-contract (art 6.1 b RGPD). Consent (art 6.1 to RGPD).
Virtual coffee-shop	Execution of contract or pre-contract (art 6.1 b RGPD).
Courses	Execution of contract or pre-contract (art 6.1 b RGPD).
Blog	Consent (art 6.1 to RGPD).
Contact	Execution of contract or pre-contract (art 6.1 b RGPD).
Commercial communications	Legitimate interest based on art. 6.1 f) RGPD and 21.2 LSSI.
Customer Management	Execution of contract or pre-contract (art 6.1 b RGPD). Consent (art 6.1 to RGPD).
RGPD rights	Legal obligation (art. 6.1 c GDPR).
Security breaches	Legal obligation (art. 6.1 c GDPR).

The user may revoke their consent at any time by informing Professor Pepe. The user understands that the withdrawal of consent does not affect the treatments based on the consent prior to said revocation, being considered lawful for all purposes.

5. Minors

If you are under 14 years of age and want to register at https://elprofesorpepe.com, we need the express consent of your parents or legal guardians (art. 7 LOPDgdd).

If you are over 14 years of age and under 18 years of age, you can register to access the free content, but you will not be able to make reservations or purchase any service offered on the https://elprofesorpepe.com website, without the assistance of your parents or legal guardians.

6. How long do we keep your personal data?

Professor Pepe has established the following retention periods to ensure that personal data is not kept longer than necessary for the purposes of processing the data for which it was collected.

TREATMENT	CONSERVATION PERIOD
Registry	Conservation during the commercial relationship. Once the business relationship has ended, they are kept until their removal is requested.
Reservation of services	The data is deleted once the tutoring service, class and/or event has ended.
Virtual coffee-shop	Conversations recorded in the chat are kept for 48 hours from the end of the meeting, and are subsequently deleted.
Courses	The student has lifetime access to the contracted e-learning course, so the personal information of the courses taken by the student is kept permanently until you request its deletion.
Blog	Blog comments are kept indefinitely, until the user requests their deletion.
Contact	Conservation during the commercial relationship. Once the business relationship has ended, they are kept until their removal is requested.
Commercial communications	Conservation during the commercial relationship. Once the business relationship has ended, they are kept until their removal is requested.
Customer Management	Conservation during the commercial relationship. Once the business relationship has ended, they are kept for the established legal period and until their deletion is requested.
RGPD rights	It is maintained during the legal period established to attend to the request, resolve claims and determine responsibilities.
Security breaches	It is kept during the legal period established to resolve the security breach and determine responsibilities.

7. Who has access to your personal data?

Professor Pepe shares data with third parties in the following cases:

Providers of Internet data hosting and email services that process the data on behalf of Professor Pepe when managing the website. The https://elprofesorpepe.com website is hosted on Hostinger servers in the UK.

Due to a legal provision, it may be necessary to communicate personal information to the Public Administrations, State Security Forces and Bodies and/or the Judicial bodies.

Users registered on the website.

TREATMENT	RECIPIENTS
Registry	Hostinger
Reservation of services	Hostinger
Virtual coffee-shop	Hostinger. Registered users who participate in the service.
Courses	Hostinger.
Blog	Registered users who participate in the blog.
Contact	No data is communicated.
Commercial communications	No data is communicated.
Customer Management	Administración pública: AEAT
RGPD rights	Public administration: AEPD
Security breaches	Public administration: AEPD

8. International Data Transfers

No international data transfers are made.

9. What are the rights of users?

If you want to exercise your rights, you can do so by contacting Professor Pepe through the contact details.

If you consider that the data processing operations carried out by Professor Pepe are contrary to law, you can request the protection of your rights at the Spanish Agency for Data Protection (www.aepd.es) where you can obtain further information.

Right of access

When you exercise your right of access Professor Pepe will inform you of:

• The purposes of the treatment
• Categories of personal data processed
• Possible data communications
• Recipients of possible data communications.
• Period of conservation of your data, if possible. If not, the criteria for determining this term.
• Of your right to request that we rectify or delete the data, that we limit the treatment, or oppose it.
• Your right to file a claim with the Spanish Data Protection Agency
• If an international data transfer occurs and inform you of the appropriate guarantees.
• The existence of automated decisions (including profiles), the logic applied and consequences of this treatment.

Right of rectification

When you exercise your right of rectification, you require Professor Pepe to:

• Rectify your inaccurate personal data
• Fill in your incomplete personal data

Right of deletion

When you exercise your right of deletion, you require Professor Pepe to delete your personal data, if any of the assumptions contemplated in the Law concur, such as that the data is no longer necessary for the purpose for which it was collected.

Right to limitation of treatment

When you exercise your right to limit treatment, you require Professor Pepe to suspend or retain the processing of personal data for the exercise and defense of claims, to protect the rights of another person or for reasons of public interest.

Right to data portability

When you exercise your right of portability, you require Professor Pepe to send you your personal data provided in a structured format for common use and mechanical reading, and to be able to transmit them to another person in charge, whenever possible.

Right of opposition

When you exercise your right to object, you require Professor Pepe to:

• Cease the processing of your data for reasons related to your personal situation, unless Professor Pepe proves a legitimate interest or it is necessary for the exercise or defense of a claim.
• Stop sending commercial communications

What security measures do we have in place?

Professor Pepe adopts the necessary technical and organizational measures to maintain the confidentiality, integrity and availability of the information he deals with in his information system.

Sending commercial and informative communications

Professor Pepe only sends commercial and informative communications related to the activities of Professor Pepe and that are of interest to the «User».

You can revoke the consent given to receive commercial communications at any time by notifying Professor Pepe, based on article 22 of Law 34/2002 on Services for the Information Society and Electronic Commerce.

Modification of the Data Protection Policy

Professor Pepe reserves the right to modify this Data Protection Policy in order to adapt it to new legislation or interests of the owner of the website.