Frequent questions
Can I book a service without signing-up?
Yes, but onlyĀ Tutoring,Ā Lessons privadasĀ andĀ Conversation rooms. In the opposite, to doĀ Courses, you will need create an account by signing-up.
What is the difference between a group service āwith FRIENDSā and a group service āwith STRANGERSā?
La principal diferencia es que en los servicios ācon AMIGOSā puedes reservar sólo con amigos y nadie mĆ”s puede reservar. Por el contrario, en los servicios ācon DESCONOCIDOSā puedes reservar con amigos pero tambiĆ©n pueden reservar otros estudiantes que no conoces. Si en los servicios ācon DESCONOCIDOSā no reservan un nĆŗmero mĆnimo de 2 alumnos, la reserva serĆ” cancelada y los alumnos deberĆ”n reservar en otra fecha y hora.
How can I book a āPrivate lesson with FRIENDSā or a āGroup Conversation Room with FRIENDSā?
To book aĀ Private lesson with FRIENDSĀ or aĀ Group Conversation Room with FRIENDS,Ā one of the participants must pay for all the attendees. The others can pay back the student who paid for all the attendees using mobile apps for paying online.
Can I cancel the reservation of a service?
You will not be able to cancel a reservation from the servicesĀ Tutoring,Ā Lessons privadasĀ andĀ Conversation roomsYou can reschedule your servicesĀ ONLY 48 hours before the start of the booked service.Once the reservation of the service is dated in less than 48 hours, you will not be able to reschedule it, which means that you will lose the service if you do not attend. The NO cancellation option is made so that Professor Pepe does not work in a class that is going to be cancelled, making it wasting his time.
What type of payment can be used to purchase a service?
El profesor Pepe you can do payments by credit/debit card, PayPal and Apple Pay.
